Hi PSW,
Many of you who check your email via Outlook, Entourage, Mac Mail, Thunderbird, iPhone, and BlackBerry, and even some of you who use webmail, are having problems connecting to the server to check your mail. In August, ITG sent an email notifying users of upcoming changes in the email system, but they didn’t send any further announcements and the actual changes were made over the weekend during a system maintenance period.
In order to restore access to email, most of you will only need to change your servername from ‘mail.uscm.org’ or any other location to ‘mymail.ccci.org’ (no quotes). If you use Outlook, you may need to change your proxy server location to ‘mymail.ccci.org’. If you use webmail, you’ll also need to start visiting ‘mymail.ccci.org’ rather than ‘mail.uscm.org’.
If you have further problems, there is a guide showing correct setup instructions on the wiki at: http://wiki.uscm.org/display/CMIT/Changing+Your+Domain+Setting. You can also check to ensure your username is being entered as ‘NET\Firstname.Lastname’ (no quotes).
If you have any further questions, please email me at Jose...@uscm.org, using your personal email if you have to, and I’ll do my best to help you resolve your issues, but please note that I’m at a conference until Fri 2/19 so I may not respond immediately.